An Innovative Performance Evaluation Approach for Textile Businesses

Abstract

This study presents an innovative performance management system for a semiintegrated textile enterprise focused on towel and bathrobe production. The critical processes identified include weaving, dyeing, garment production, procurement, and marketing. Performance dimensions and indicators were determined through literature reviews and focus group meetings. The Analytic Hierarchy Process (AHP) was used to calculate the relative weights of these processes and performance indicators. The proposed system enables a structured evaluation of firm performance, offering numerical visibility and a clear pathway for achieving strategic objectives. By providing a hierarchical roadmap, the system facilitates improved decisionmaking and long-term success. It acts as a decision support tool for executives and managers, aligning operational performance with strategic goals and offering data-driven insights for enhancing overall company performance. This framework is specifically tailored to the unique challenges of textile and garment companies, ensuring relevance and effectiveness. © 2025 by IGI Global Scientific Publishing. All rights reserved.