Please use this identifier to cite or link to this item: https://hdl.handle.net/11499/26720
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dc.contributor.authorBarutçu, Süleyman-
dc.date.accessioned2019-10-08T10:25:24Z
dc.date.available2019-10-08T10:25:24Z
dc.date.issued2019-05-13-
dc.identifier.citationBarutçu, S. (2019), "mHealth apps design using quality function deployment", International Journal of Health Care Quality Assurance, Vol. 32 No. 4, pp. 698-708.en_US
dc.identifier.issn0952-6862-
dc.identifier.urihttps://hdl.handle.net/11499/26720-
dc.identifier.urihttps://doi.org/10.1108/IJHCQA-08-2018-0195-
dc.description.abstractPurpose The purpose of this paper is threefold: first, to draw health managers’, clinicians’, entrepreneurs’ and mobile apps designers’ attention toward new mobile health applications (mHealth apps); second, to define mHealth apps design characteristics intended for doctors; and third, to highlight how mHealth apps can be designed using quality function deployment/house of quality (QFD/HOQ) techniques from doctors’ perspectives. Design/methodology/approach Data were collected through a survey and in-depth interviews with doctors to understand their needs and attitudes toward mHealth apps. Analytic hierarchy process, QFD and HOQ methods were used to analyze data. Findings Doctors agreed that mHealth apps provide them with the tools to improve their service and to become more efficient. Once the 12 doctors’ wants were collected, they were prioritized according to their significance and used for mHealth apps development. Eight technical characteristics that cater to doctors’ expectations were sorted. The authors suggest that mHealth app designers need to provide design requirements recommended by health personnel for a higher satisfaction level. Originality/value Healthcare managers are focusing on increasing their efficiency, patient satisfaction and care quality, and decreasing costs. For these purposes, mHealth revolution and mHealth apps have high potential for improving doctor effectiveness and healthcare quality. This study is among the first to: define Turkish doctors’ wants from mHealth apps; elaborate the app’s technical characteristics; and increase design quality, which is implied in improving app design. This research makes a significant contribution to define doctors’ wants from mHealth apps, to elaborate their technical characteristics and to increase mHealth apps design quality using QFD.en_US
dc.language.isoenen_US
dc.publisherEmerald Publishing Limiteden_US
dc.relation.ispartofInternational Journal of Health Care Quality Assuranceen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectHouse of Qualityen_US
dc.subjectQuality Function Deploymenten_US
dc.subjectmHealth Applicationsen_US
dc.subjectmHealth Revolutionen_US
dc.titlemHealth apps design using quality function deploymenten_US
dc.typeArticleen_US
dc.identifier.volume32en_US
dc.identifier.issue4en_US
dc.identifier.startpage698en_US
dc.identifier.endpage708en_US
dc.authorid0000-0003-3898-0588-
dc.identifier.doi10.1108/IJHCQA-08-2018-0195-
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.identifier.pmid31111779en_US
dc.identifier.scopus2-s2.0-85066432372en_US
dc.identifier.wosWOS:000470913500004en_US
dc.identifier.scopusqualityQ2-
dc.ownerPamukkale University-
item.fulltextWith Fulltext-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
item.languageiso639-1en-
item.grantfulltextopen-
item.openairetypeArticle-
crisitem.author.dept08.04. Business Administration-
Appears in Collections:İktisadi ve İdari Bilimler Fakültesi Koleksiyonu
PubMed İndeksli Yayınlar Koleksiyonu / PubMed Indexed Publications Collection
Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection
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