Please use this identifier to cite or link to this item: https://hdl.handle.net/11499/46910
Title: Job characteristics and public service motivation among highly-qualified public employees
Authors: Kiyak, Baris
Karkin, Naci
Keywords: Turkish public administration
public service motivation
job characteristics
autonomy
skill variety
Sector
Work
Bases
Leadership
Context
Design
Publisher: Routledge Journals, Taylor & Francis Ltd
Abstract: Employees' complaints about the routinisation of jobs and a decrease in their autonomy have been cited as major reasons for employee turnover in government organisations. This study analyzes the relationship between job characteristics and public service motivation (PSM) to shed light on this issue. Employing an online survey completed by employees from Turkish Regional Development Agencies, we examined the effect of job characteristics on the PSM of highly-skilled employees. The results show that employees' PSM is fostered when they use high-quality skills in implementing their duties. Autonomy, an employee's self-direction to decide the methods and timing of work, is another important factor affecting PSM. We found that job redesign would foster PSM of highly-qualified employees.
URI: https://doi.org/10.1080/23276665.2022.2118801
https://hdl.handle.net/11499/46910
ISSN: 2327-6665
2327-6673
Appears in Collections:Hukuk Fakültesi Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection

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